Texting 4 Deaf Charity
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FAQ
  • What Is Text4Deaf?
    • Text4Deaf is a "web text" messaging service that allows users to send messages from the Web to any mobile phone in the U.S. or Canada, and vice versa.
  • How Does It Work?
    • Text4Deaf uses SMS (short message service) to direct and redirect text messages sent through mobile providers.
  • How does Text4Deaf differ from other web-based SMS services?
    • Text4Deaf is a web-based service that allows two-way web texting – from the web to the phone and back. With other services, recipients can only reply to the sender's phone or email address – not ideal for real-time planning or collaboration. It also offers unique features like Group Messaging, Scheduled Messaging, Reminders and SMS Forwarding.
  • What is the benefit of sending text messages from the Web?
    • Many people are online for several hours during the day, either for work, personal or educational purposes. They can take advantage of their time online by also sending text messages. Using the full keyboard makes typing easier, and additional features such as group messaging and scheduled texts, are key benefits when sending text messages from the Web on Text4Deaf. As well, the cost to send and receive unlimited text messages from the Web is far less expensive than what carriers charge, especially if the user does not have an unlimited texting plan.
  • Who should use Text4Deaf?
    • This site was created to make text messaging easier to use, more convenient and more accessible to the deaf community and those with whom they communicate. The site can be your online commend center for text messaging. The technology being used has already been well received by all types of people – from young professionals stuck behind a PC all day - to college students working in the library all night - to parents who want to reach their kids after school. If you (or your friends, family or colleagues) get frustrated with sending text messages from your cell phone’s smaller keypad – you’re not alone!
  • Does the service work with all mobile providers?
    • Text4Deaf works with all major U.S. and Canadian wireless providers, including Cingular/AT& T, Verizon, Sprint, T-Mobile and Virgin Mobile. We are constantly adding new providers to serve as wide an audience as possible, so please let us know if you experience any issues with your wireless provider.
  • How much does it cost to use Text4Deaf?
    • This depends on how much web texting you plan on doing. For the “casual texter”, there is a Basic service that is free, enabling you to send ten (10) web texts per month. If that's not enough, we also offer a Premium service, which provides unlimited texting, plus Advanced Contact Management and an archived Conversation History of every message sent and received through the site. The Premium service is $2.95 per month or $19.95 for a full year.
  • What about my wireless provider's text messaging fees?
    • Some wireless plans may charge extra fees for sending and receiving text messages. These fees are not charged to your mobile number while you are logged in to the site. However, any messages sent or received directly through your mobile phone are subject to your wireless plan's regular text messaging rates. So for instance, if you begin a conversation on Text4Deaf and then choose to log out and enable SMS Forwarding, regular text messages fees will apply for all messages going to your phone. Contact your wireless provider to inquire about additional text messaging fees.
  • How do I send a message from Text4Deaf?
    • 1. Create an account by choosing a username and password and entering your mobile phone number. 2. Once you're logged in, type a message into the message window. 3. Enter the mobile number of the person receiving your message. 4. Choose to send the message immediately, or specify a later time or date. 5. Click "send the message."
  • How does Group Messaging work?
    • Group Messaging works exactly the same as individual messaging (see "How do I send a message from Text4Deaf?"), except instead of entering just one recipient's mobile number, you can enter up to 10. You can also assign names to your groups so you don't have to type in all those numbers every time.

      When using Group Messaging, you also have the option of web texting in Broadcast mode or Chat mode. In Broadcast mode, when someone in your group replies to the message, their reply only comes to you. Chat mode means replies are sent to everyone else in the group - like hitting "Reply All" to an email.
  • What if I need to log off? Is there a way to redirect incoming messages to my phone?
    • Yes, it's called SMS Forwarding. If you've started a conversation from the site but need to leave the computer, click on this feature, and it will automatically forward all incoming messages to your mobile phone. You won't miss a word!
  • Can I send messages from abroad?
    • Yes! Web texts can be sent from any web-enabled device worldwide to any U.S. or Canadian mobile phone.
  • Does it work with international numbers?
    • Currently, web texts can only be sent to U.S. and Canadian mobile phones, but we're working hard to expand this to many more countries.
  • Can I sign up with an international mobile phone number?
    • Yes. International users can sign up to use Text4Deaf, but SMS forwarding is not available to these users. We hope to make all features fully available to International users very soon.
  • How can I get in touch with someone at Text4Deaf?
    • To contact us with questions, suggestions, compliments or complaints, please send an email to info@text4deaf.com.
  • What is the privacy policy for Text4Deaf?
    • Text4Deaf is committed to protecting the privacy of our visitor's personally identifiable (should this say personal?) information. To learn more click here (goes to privacy policy) to view our privacy policy.

 

 
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